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Health Benefits FAQs


Benefits 

What if the closest VA Medical Center (VAMC) does not have the services that I need?

If you are enrolled, VA is responsible for providing you a full continuum of care. This is called the Medical Benefits Package. These services will be provided through your local VA or at another VA facility. If VA cannot provide the necessary medical care, they will arrange for you to receive care in your community at VA’s expense. 

If I enroll in VA, can I receive care anywhere in the VA system?

Yes. Once enrolled, you are part of a national health care system with over 1,100 locations of care. Generally, you will receive your preventive and primary health care at the VA health care facility that you have indicated as your preferred facility. For more specialized treatment you may have a choice of locations as recommended by your primary care provider. When traveling you may obtain care at any VA health care facility without re-enrolling.

What benefits am I eligible for?

Veterans accepted for enrollment in the VA health care system will be eligible to receive necessary inpatient and outpatient services, including preventative and primary care. These include:  

  • Diagnostic and treatment services; rehabilitation     
  • Mental health, substance abuse, and home health     
  • Respite and hospice care     
  • Drugs in conjunction with VA treatment 

Can I choose to get care outside of the VA system at VA cost?

Generally, no. By law, VA is required to provide care within the VA system. There are certain special-category veterans, however, who may receive care outside the VA health care system at VA cost. 

Will VA provide hearing aids and eyeglasses?

Generally, hearing aids and eyeglasses are not provided when the hearing and vision loss is the result of aging. However, if you are service-connected with a disability rating of 10% or greater they will be provided. Hearing aids and eyeglasses may also be provided in special circumstances.

What benefits are not included?

The following services are not included:  

  • Abortions and abortion counseling.     
  • In vitro fertilization.     
  • Drugs, biologicals, and medical devices not approved by the Food and Drug Administration unless the treating medical facility is conducting formal clinical trials under an Investigational Device Exemption (IDE) or an Investigational New Drug (IND) application, or the drugs, biologicals, or medical devices are prescribed under a compassionate use exemption.     
  • Gender Alterations.     
  • Hospital and outpatient care for a veteran who is either a patient or inmate in an institution of another government agency if that agency has a duty to give the care or services.     
  • Membership in spas and health clubs. 

Can I get a prescription by a non-VA physician filled at a VA health care facility?

Only veterans with special eligibility, such as veterans in receipt of a VA pension with aid and attendance benefits, are eligible to obtain prescriptions at VA expense.

What is the coverage for emergency services?

Urgent and limited emergency care services are available to enrolled veterans at VA health care facilities or non-VA health care facilities at which VA has a sharing agreement or contract. Veterans with special eligibility may obtain emergency care, at VA expense, in a non-VA facility where VA does not have a sharing agreement or contract.

Under certain conditions, other veterans who have no health insurance coverage may be eligible for payment or reimbursement of emergency medical services provided outside VA. Contact the VA Health Benefits Service Center at 1-877-222-VETS (1-877-222-8387) for more information. 

Are there any limits on days of care or outpatient visits VA will provide?

No. The veteran’s primary care provider will determine what is appropriate and necessary hospital care or outpatient services and will provide such care consistent with current medical care practices. 

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(Source - Department Of Veterans Affairs)


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